REGLADO ABOGADOS & CONSULTORES, S. L., as part of its total commitment to Quality, Environmental Management and Information Security, is committed to ensuring the implementation of the joint certification of the standards UNE-EN-ISO 9001:2015, UNE-EN-ISO 14001:2015 and UNE-ISOEN-ISO 27001:2013, ensuring the necessary resources for its maintenance and continuous improvement. All based on deeply rooted values that guide their corporate identity.

Fundamental principles of QUALITY

Achieve the full satisfaction of our customers, providing products and services of the highest quality and with the least impact for citizens.

To offer a personalised and quality service, simplifying procedures and adapting them to comply with legal requirements.

Continuously improve the quality of our services, based on the Quality Management System, based on:

• Quality planning in current and future activities, processes and products.
• Compliance with applicable legislation and requirements from customers or voluntary agreements adopted.
• Dialogue with clients, staff and stakeholders to prevent causes of non-compliance.
• Continuing training of staff, promoting their personal and professional development.
• Management of business risks.
• Partnerships that bring value and quality to the company.
• Technological innovation.
• Maximum effectiveness and efficiency in tax management and inspection.
• Availability of adequate material and personnel resources.
• Teamwork based on smooth communication, cooperation and constant effort.
• Commitment to work ethics, integrity, honesty and compliance with applicable laws.

Basic principles of ENVIRONMENTAL MANAGEMENT

The Environmental Management System shall comply with the provisions of UNE-EN-ISO 14001:2015.

The company integrates environmental protection into its overall management by promoting the following environmental principles:

• Compliance with legislation, ensuring that all activities, products and services are developed within the Quality and Environmental Management System (SCGA).
• Proper management of materials, resources and waste in accordance with the SCGA.
• Continuous improvement, prevention and minimization of pollution through innovative technologies.
• Implementation of emergency plans aimed at the prevention and reduction of environmental impacts.
• Environmental training and awareness of staff.
• Environmental performance assessment made available to customers.
• Promotion of environmental awareness among staff, customers, suppliers and collaborators, promoting good environmental practices for the reduction of energy consumption and proper waste management.

Fundamental principles of INFORMATION SECURITY

Protection against unauthorized access to customers, personnel and company.

Confidentiality of information.

Maintaining the integrity of information, ensuring its accuracy and avoiding its deterioration.

Availability of information in all media and whenever necessary for business processes.

Protection and secure delivery of information generated in the provision of services to our customers.

Compliance with applicable legal regulations.